Contact

CERT.at accepts reports about IT security incidents preferably via e-mail (reports@cert.at) or telephone (+43 1 5056416 78).

Please be aware that CERT.at is  not a public IT helpdesk! Therefore questions like "is my PC infected" can only be referred to public web resources or commercial helpdesks.

Our business hours are Mon-Fri 8am-6pm (CET/CEST). Outside these times contact by phone is discouraged, and should only be used in emergency cases. Reachability outside our standard business hours is purely on a "best effort" basis and not guaranteed.

E-Mail

Please report security incidents to: reports@cert.at
General inquiries and communication not related to a specific incident should be addressed to: team@cert.at

PGP Setup

We will sign official communications with the following key:

pub   rsa4096/3FF5B6D133BDFD57 2024-01-24 [SC] [expires: 2029-01-22]
      64142AF14EC667830ADC64AB3FF5B6D133BDFD57
uid   CERT.at (Incidents) <reports@cert.at>
uid   CERT.at (General Communications) <team@cert.at>
sub   rsa4096/6AC1052761C75D8D 2024-01-24 [E] [expires: 2029-01-22]

You can also use this key to encrypt e-mail addressed to us.

A keyring of all our keys is located at https://www.cert.at/static/pgpkeys.asc.

S/MIME Keys

Email reports@cert.at
Subject EMAILADDRESS=reports@cert.at, CN=CERT.at Incidents, C=AT, ST=Salzburg, STREET=Jakob-Haringer-Straße 8, O=nic.at GmbH, OID.2.5.4.17=5020
Not Before Mar 21, 2023
Not After Mar 21, 2025
Subject Key Identifier AA9967E173A2F6DE743FD6F742D99CB39F7DB8DB
Thumbprint (SHA-512) 8F676E742D29E701C01CDE9F21D7CFCDF6D1040D639F7231175E377DBF358A729ED4A15C103A0E0F8235BADA9E87194E0F715ABE7A31B37F3C8C0CDF4B9B3663
Signature Algorithm SHA384WITHRSA
Public Key Length 2048
Public Key Algorithm RSA

Email team@cert.at
Subject EMAILADDRESS=team@cert.at, CN=CERT.at General-Communication, C=AT, ST=Salzburg, STREET=Jakob-Haringer-Straße 8, O=nic.at GmbH, OID.2.5.4.17=5020
Not Before Mar 21, 2023
Not After Mar 21, 2025
Subject Key Identifier 5556F6B4A02BDB81F9B606B0BF6109318EFEC212
Thumbprint (SHA-512) 94CB501383147A91593803BAE1B10BBB7238D22987762F73187D52C160CA635D39EF57B44AEE0B002A5B07F8429D2BDE555C5F5D777D47CDFC9D2DEBD4BE2938
Signature Algorithm SHA384WITHRSA
Public Key Length 2048
Public Key Algorithm RSA

You can also use these keys to encrypt e-mail addressed to us.

To download:

• S/MIME Key for reports@cert.at
  
• S/MIME Key for team@cert.at