Contact

CERT.at accepts reports about IT security incidents preferably via e-mail (reports@cert.at) or telephone (+43 1 5056416 78).

Please be aware that CERT.at is  not a public IT helpdesk! Therefore questions like "is my PC infected" can only be referred to public web resources or commercial helpdesks.

Our business hours are Mon-Fri 8am-6pm (CET/CEST). Outside these times contact by phone is discouraged, and should only be used in emergency cases. Reachability outside our standard business hours is purely on a "best effort" basis and not guaranteed.

Address: CERT.at / nic.at
Karlsplatz 1/2/9
A-1010 Vienna
Austria
Telephone: +43 1 5056416 78
Fax: +43 1 5056416 79

E-Mail

Please report security incidents to: reports@cert.at
General inquiries and communication not related to a specific incident should be addressed to: team@cert.at

PGP Setup

We will sign official communications with the following key:

pub   rsa4096 2019-02-25 [SC] [expires: 2024-02-24]
      0381BEF56694B5325BF04DDCA1DAC3EDFF4DFFB7
uid           [ultimate] CERT.at (Incidents) <reports@cert.at>
uid           [ultimate] CERT.at (General Communications) <team@cert.at>
sub   rsa4096 2019-02-25 [E] [expires: 2024-02-24]

You can also use this key to encrypt e-mail addressed to us.

A keyring of all our keys is located at http://www.cert.at/static/pgpkeys.asc.