Contact accepts reports about IT security incidents preferably via e-mail ( or telephone (+43 1 5056416 78).

Please be aware that is  not a public IT helpdesk! Therefore questions like "is my PC infected" can only be referred to public web resources or commercial helpdesks.

Our business hours are Mon-Fri 8am-6pm (CET/CEST). Outside these times contact by phone is discouraged, and should only be used in emergency cases. Reachability outside our standard business hours is purely on a "best effort" basis and not guaranteed.

Address: /
Karlsplatz 1/2/9
A-1010 Vienna
Telephone: +43 1 5056416 78
Fax: +43 1 5056416 79


Please report security incidents to:
General inquiries and communication not related to a specific incident should be addressed to:

PGP Setup

We will sign official communications with the following key:

pub   rsa4096 2019-02-25 [SC] [expires: 2024-02-24]
uid           [ultimate] (Incidents) <>
uid           [ultimate] (General Communications) <>
sub   rsa4096 2019-02-25 [E] [expires: 2024-02-24]

You can also use this key to encrypt e-mail addressed to us.

A keyring of all our keys is located at